Our Policy
Return Policy
We want you to love every purchase. If something is not right, we will make it right.
Hassle-Free Returns
Contact us on WhatsApp and we will sort it out for you
We Accept Returns For
- Item received in wrong size or color
- Item is defective or damaged on arrival
- Item does not match the product description
We Do Not Accept
- Items that have been worn or washed
- Items without original packaging
- Custom or made-to-order items
How to Request a Return
- 1Contact us on WhatsApp (0710 801 181) as soon as you receive your order.
- 2Send photos of the item and describe the issue.
- 3We will confirm eligibility and arrange collection or provide return instructions.
- 4Once we receive and inspect the item, a replacement or refund will be processed within 3 – 5 business days.